I Digital Academy reserves the sole right to repeal or reschedule a training or change the trainer, location of training because of insufficient enrollments, trainer / instructor unavailability or force majeure conditions.

In case I Digital Academy cancels/postpones an event, 100% of course fees will be refunded to the Student if the refund raise request is within 10 days of purchase of the course.

Students should raise the request for refund within 3 business days after attending the first session (classroom/Instructor led online). A formal request for a refund should be made through an official email to info@idigitalacademy.com from the date of the course commencement. Any refund request after the above time frame will not be entertained.

No refunds under any circumstances will be entertained if the Students/participants attends 8 hours of the session

If the Student/participant doesn’t attend even a single live session the refund request should be raised within 15 days from the day of the payment. Any request after the above time frame will not be entertained.

• All the refunds will be processed within 10-20 business working days after the request for a refund has been raised and approved by I Digital Academy after Deducting respective taxes.
• Any duplicate payment made will be refunded only after the request is raised by the student with payment proof. Such refunds are processed within 7 days from the day of intimation done by the student.
• If the participant/Student has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 3 hours the refund request will not be entertained.

In order to provide our clients with the best service and customer experience, We have created an understanding cancellation and refund policy.

We organize each project by breaking down work into stages.

Every project begins by conducting a complete investigation and creating an outline of the work plan. This document is created to ensure the parties involved have a thorough knowledge of the required tasks and to reduce the risk of cancellations, reversals, or disagreements.

Since there is a time commitment in achieving each milestone and finishing every section, refunds may not be feasible for work that has already been completed.

If an end of a project is on a mutual basis, the client will be in control over all completed work, and any payments for future development will be null and void. Any advance payment made against this assignment could be adjusted to the work done so far till the mutual exit of the project.

There is no refund for payments after the client has approved mock-ups and we enter the design part of the design.

There is no partial refund for projects midway through a crucial phase.There is no cancellation policy for the services that our company’s marketing department has provided on special occasions. These offers last only a limited amount of time and cannot be cancelled.

SEO or digital marketing services aren’t refundable; however, clients can cancel their subscriptions by giving written notice at least 30 days before the date.

We cannot offer refunds for deposits or payments made if projects are abandoned or remain dormant for more than 30 calendar days.